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Shipping

All orders ship via USPS. All efforts are made to ship your order as quickly as possible, and on average ship within 1-2 days of your order (not including orders placed on weekends). However, we do ask that you allow 3-5 business days to process and ship your order so that we have a reasonable window of time to ship the large amount of orders we receive.

    • US - $6.99 on orders up to $74.99
    • US - FREE on orders over $75.00 (total is calculated after all discounts and reward coupons)
    • Canada - $15.99
    • Other international shipments - $29.99 and up

 

Bank-It Shipping

The "SG" way to combine several small orders and earn free shipping...

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    • available to US shipping addresses only
    • monthly kit clubs do not count towards the total
    • $75 total is calculated after all discounts and rewards have been applied

 

Add-On Shipping: Super Sketch Club

Super Sketch Club members can take advantage of free shipping with this feature...

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    • available to US shipping addresses only
    • no limit on the amount of orders that can be included each month
    • orders must be placed by the 19th of the month to guarantee inclusion in the current month's shipment

 

Add-On Shipping: 1st of the Month Clubs (Boy, Girl, Allison Davis, Generation Page, Generation Card)

First of the month club members can take advantage of free shipping with this feature...

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    • available to US shipping addresses only
    • no limit on the amount of orders that can be included each month
    • orders must be placed by the two days prior to the 1st of each month to guarantee inclusion in the current month's shipment

 

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund (minus the shipping charges).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

You are responsible for the return shipping costs.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.